Cookie Policy
We treat all of our customers privacy with the highest degree of care and confidentiality.
Last Updated: May 2026
At Saint and Sofia, we use cookies and similar technologies to help our website function, improve performance, personalise your experience and understand how our services are used. This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences. For information about how we collect and process personal information, please refer to our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. Cookies help websites remember information about your visit, such as your preferences, shopping basket and browsing activity. Some cookies are necessary for the website to function properly, while others help us improve performance, analyse traffic and provide relevant advertising. In addition to cookies, we may use similar technologies including pixels, tags, scripts and local storage technologies.
How We Use Cookies
Saint and Sofia uses cookies and similar technologies to:
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Enable website functionality
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Remember your preferences
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Maintain your shopping basket
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Process purchases securely
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Improve website performance
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Understand how visitors use our website
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Measure marketing effectiveness
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Personalise content and recommendations
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Deliver relevant advertising
Cookie Categories
Strictly Necessary Cookies
These cookies are essential for the operation of our website.
They enable core functionality including:
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Website security
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Account login
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Shopping basket functionality
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Checkout processes
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Fraud prevention
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Load balancing and performance management
Because these cookies are required for the website to function, they cannot be disabled through our Cookie Settings tool.
Analytics & Performance Cookies
These cookies help us understand how visitors use our website.
They may collect information regarding:
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Pages viewed
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Website traffic
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Customer journeys
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Device information
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Website performance
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Error reporting
This information helps us improve website functionality and customer experience.
Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced functionality.
Examples may include:
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Language preferences
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Region selection
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Saved preferences
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Personalised website features
These cookies improve your browsing experience but are not strictly required for website operation.
Advertising & Marketing Cookies
These cookies help us measure the effectiveness of our marketing and advertising activities.
They may be used to:
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Deliver relevant advertising
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Limit repetitive advertising
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Measure campaign performance
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Understand customer interests
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Create audience insights
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Support affiliate marketing activity
Advertising cookies may be set by Saint and Sofia or trusted advertising partners.
Third-Party Technologies
We work with carefully selected third-party providers who may place cookies or similar technologies on our website.
These providers may support services including:
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Website analytics
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Advertising measurement
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Ecommerce functionality
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Payment processing
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Customer service
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Affiliate marketing
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Social media integrations
Examples of providers may include:
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Google
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Meta
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TikTok
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Shopify
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Klaviyo
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Affiliate network partners
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Customer support platforms
The providers used by Saint and Sofia may change from time to time as our services evolve.
Managing Cookie Preferences
When you first visit our website, you will be presented with a Cookie Banner that allows you to:
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Accept all cookies
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Reject non-essential cookies
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Customise cookie preferences
Your preferences will be applied according to your selections.
You can update or withdraw your consent at any time through our Cookie Settings tool, which is available throughout the website.
Please note that disabling certain cookies may affect website functionality and customer experience.
Browser Controls
Most web browsers allow you to control cookies through browser settings.
You can generally:
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View stored cookies
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Delete cookies
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Block cookies
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Restrict third-party cookies
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Configure cookie notifications
Please refer to your browser provider's support documentation for instructions.
Consent
Where required by applicable law, Saint and Sofia will request your consent before placing non-essential cookies or activating non-essential tracking technologies.
You may withdraw consent at any time through our Cookie Settings tool.
Withdrawing consent will not affect the lawfulness of processing carried out prior to withdrawal.
Changes To This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
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Changes to our services
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Changes to technology providers
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Regulatory developments
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Changes in legal requirements
The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
Saint and Sofia
Email: care@saintandsofia.com
United Kingdom
First Floor
222 Tower Bridge Road
London
SE1 2UP
United Kingdom